Working Hours
  • Mon 8:30AM - 5:30PM
    Tue 8:30AM - 5:30PM
  • Wed 8:30AM - 5:30PM
    Thu 8:30AM - 5:30PM
  • Fri 8:30AM - 5:30PM
    Sat Closed
  • Sun Closed
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RIGHT TO REPAIR

Know your rights when it comes to vehicle repair and maintenance.

Did you know?

  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality Advance Auto Parts auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as Advance Auto Parts auto parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


What do I have to do to keep my car or truck's warranty in effect?


Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


My car is a leased vehicle. Am I responsible for maintenance?


Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


What parts should be replaced and at what intervals should these services be performed?


Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


How does the quality of aftermarket parts compare with original equipment parts?


Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by Advance Auto Parts meet or exceed manufacturers' specifications.


If I do have a warranty-related problem with a dealership, what rights do I have?


If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.


What Our Customers Are Saying

I have lived in Denver for 4 years and I have been searching for a good, independent, fair, and reliable car repair place. Alot of the auto repair shops capitalize on my ignorance in regards to cars. Gary's DID not do this. They took their time... analyzed the problem and fixed it! I will not take my cars anywhere else as long as I live in Denver. Thank you so much!


-Julie M.

Great customer service. I couldn't ask for a better experience. Car was finished in a timely manner and all details and transactions were explained thoroughly.


-Haley M.

I realized I never actually left my review here. I went through Gary to get my AC unit for my 2009 Prius fixed in Spring 2018 but can't remember the exact date. Calling to make the appointment was a quick and easy process. He was able to see my car a lot sooner than I thought he'd be able to and was able to diagnose what the problem was quickly. I was hoping just for diagnostics to get done, but it turned out he was able to diagnose the problem and fix it all in one go. It was finished the same day I took it in and it made things so easy. I was running a few minutes late to pick up my car and he even stayed late so I could get it picked up and not have to wait until the next day. I would absolutely recommend calling Gary if your car is acting up.


-Alia G.

As good as it gets wow Gary is everything automotive. Real quotes fast service fair pricing . Clean shop.Green business (recycled oil for heating) always treats my car with care. Try them first.


-Mike R.

Great service and very friendly. They were able to diagnose and repair the problem that the dealer was not able to. Very quick once the issue was determined.


-Mikey L.

Very friendly and honest. Fixed the car right in a timely matter.


-Christian V.

Great service and very friendly. They were able to diagnose and repair the problem that the dealer was not able to. Very quick once the issue was determined.


-Michael L.

Wonderful mom and pop repair shop! Down to earth and up front with their customers. They won't rip you off, best car repair place I've ever been to.


-Vick M.

I had a pretty serious emergency with my jeep. Gary gave me all the data that would cover the repairs, and more. He was extremely professional and fair, as well as helpful in explaining what had to be done. His prices are very reasonable, his shop friendly, and they got my jeep done in one day. I would highly recommend him to anyone who has any kind of car repair.


-Lorise

Went in thinking i had major problem. They could of really taken me. I walk out with a fixed car for less than 100.00 and an oil change.


-Jamie

I called to see if they could work on my vintage, British car and although they didn't, the rep. suggested me to a place that did. This was such a relief! I'm so grateful for their knowledge on not only what they worked on, but other mechanics in their area.


-Ezzi

I found Gary's full service by chance off of the better business bureau's website for their rating of A+. Recently having moved across the country from Pittsburgh to Denver with my 150,000+ mile 2003 Trailblazer I found my self in need of a mechanic. After I arrived my car was still running but the ABS light was on and the check engine light was intermittantly flashing. I took the car to two other mechanics that told me the ABS computer was out and would cost $1000 dollars just to replace. I hesitated to do the work. Unexpectedly the car developed another problem and overheated. I had to make a decision fast. I had the car towed to Gary's. Not only was the very fair with his prices, fast with his service and honest he CORRECTLY DIAGNOSED THE PROBLEM AND SAVED ME NEARLY $1000 dollars. I will never go anywhere else and recommend him to everyone I meet. He is everything you look for in a mechanic, no wonder he is still in business after 25 years! Go here I promise you will be happy!


- cstephanie

This place is a jewel that I found in Aurora. It is a family owned business and the owner inspects everything before it leaves the shop. I actually waited 3 minutes while the owner went through my vehicle to make sure it was exactly the way it should be. This is old school customer service. What a breath of fresh air.


-Matt

After moving to the area almost 2 years ago, I was looking for a good independent auto shop. gary's was recommended I have found them to be competent and price competitive, and performing or recommending only work that should be done. This has been welcome after some experiences at a dealer.


-Anonymous
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