- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Joe and Kirsten were very honest and straightforward about the price and procedures of what they were doing to my Japanese import. Vehicle safety was their number one priority. After being turned away by several 'full-service' Toyota garages that claimed my car’s issue was too complex or outside their scope, Joe diagnosed the problem immediately and handled the repair with total confidence. It’s rare to find a mechanic with this level of technical expertise and problem-solving ability. If you have a job that no one else seems able to fix, save yourself the stress and bring it here first. Truly a master of the craft!
I am a long time customer. On 3 separate occasions I had a dealership tell me that I needed extensive repairs. When Gary's looked over the vehicle they told me the repairs which were recommended were not necessary at that time!! I don't know any other repair shops which would do this!! Can't recommend them enough!!!