Customer Reviews

Joe and Kirsten were very honest and straightforward about the price and procedures of what they were doing to my Japanese import. Vehicle safety was their number one priority. After being turned away by several 'full-service' Toyota garages that claimed my car’s issue was too complex or outside their scope, Joe diagnosed the problem immediately and handled the repair with total confidence. It’s rare to find a mechanic with this level of technical expertise and problem-solving ability. If you have a job that no one else seems able to fix, save yourself the stress and bring it here first. Truly a master of the craft!

K Masc

I am a long time customer. On 3 separate occasions I had a dealership tell me that I needed extensive repairs. When Gary's looked over the vehicle they told me the repairs which were recommended were not necessary at that time!! I don't know any other repair shops which would do this!! Can't recommend them enough!!!

Scott Ast

I have been using Gary's Full Service Auto for about 2.5 years now for my Nissan Sentra, and I will happily continue going to them for all my car needs while in Denver! I have an older vehicle that's had a variety of problems pop up over the past few years, and Gary's Full Service Auto has helped my with everything from oil changes to figuring out why my car kept stalling in the middle of driving. Kerstin is amazing and is always very transparent about pricing and keeping me informed throughout the whole process while we are working together. I appreciate that I have never felt like I was being pushed into getting a service I didn't need, and she is great about explaining why I need (or don't need) a service, how it works, how it impacts the longevity of the car, when I need to get, etc. They are also great at understanding and working within my budget constraints, focusing on the most pressing services first and then giving a realistic timeline of how long the other services can wait. Gary's Auto goes above and beyond in helping you feel heard as a customer - once, I was able to drive around with Joe to help identify the odd clanking noise that I was hearing. Another time, they invited me into the shop to show that another rattling noise was actually just a cosmetic issue rather than a safety issue. I love Gary's Auto because of the honesty and transparency I get from Kerstin, and I truly feel like a valued customer. Gary's Auto is also LGBTQ+ and women friendly, plus sometimes the shop dogs will greet you at the door which is always an added bonus :)

Amanda Cusson

There is not enough stars or words in the world to praise these guys! After my catalytic converter went out I was completely screwed, given massive price quotes from other shops all over town. When I finally found Gary’s, Kersten immediately went above and beyond. After the diag she started doing all the research she could on my catalytic converter, if aftermarket was available, called air care Colorado to get more information on it. At the end of the day the federal government has Colorado by the balls with our exhaust systems so it was still a hefty price however that was Hyundais hefty price not Gary’s. The care and compassion I felt from this shop is unrivaled from any mechanic or garage I’ve ever been to. They’ve won over my business for life. I live in castle rock and will happily drive or tow my vehicles to Gary’s for service. Thank you guys so much for getting us back on the road and for doing so much more than was even asked. YOU GUYS ROCK!!

Tyler Tremblay

What a wonderful shop with people who care and do great work. We arrived in Denver from out of town and noticed something was wrong with our transfer case. Having to be at the hospital and needing transportation back home in a few days the team at Gary's Full Service Auto Repair pulled off a remarkable task. Not only were they able to get the transfer case rebuilt and installed but they also were able to get a other needed repairs so we could safely travel back home on time. Their pricing was very fair and reasonable. Simply astonishing. We are so grateful and would highly recommend them for you auto repair needs! Thank you!!!

The Marbles

My husband and I found Gary's Full Service Auto after years of shoddy work and horrible experiences at other auto repair shops. Keirsten and Joe have always been extremely friendly, patient, and understanding. They have always kept me informed and have helped me determine the "red" items that need to be repaired immediately and the "yellows" that allow me a bit of time and budgeting. My 2014 Honda CRV has only made it this far because of them! They are a bright shop in the neighborhood and have always treated us with respect even when we struggled to make repair decisions based on our budget without stretching beyond our means. They have a customer for life and we appreciate the hard work they always put in.

Connie Rodriguez

I've been going to Joe and Kerstin for awhile for my 2014 Chevy Equinox, which has been a relatively solid car despite the model's notorious problems (burning oil, especially). They recently checked out the car before I had a road trip and gave me a couple of "yellow flags" that could wait awhile but said I should be good to go, including my brake pads. My sister was driving the car into Santa Fe when she said the car was shuddering when she braked. Worried we were about to have something really bad happen, I pulled into a local place. Welllll…they totally swindled me: new pads, warped rotors, a torn boot, all sorts of stuff. The car was about to fall apart and strand us in the desert, clearly. Eager to move on to my next destination and not be stuck, I reluctantly gave them my credit card. I texted with Kerstin and let her know what happened. She called me back right away and explained in no uncertain terms that I was to go find a second opinion and not pay for anything (whoops, too late…I guess it's a norm at a mechanics not to pay for anything up front, unspoken rule). She checked with Joe about the recent diagnostic and talked me through the possibilities of what was actually happening with my car and supported me going up there and requesting a refund and only paying for what had been completed (new brake pads and rotors in back, still a ripoff for probably fine rotors and pads that were at 3.5mm but a more doable one). Yes, I felt like an idiot. Yes, initially they refused the refund and "had to call corporate", blah blah blah. But I probably saved $1700 in the process. Then, Kerstin stuck with me for doing basic troubleshooting for the shuddering. Joe proposed that it could be "bad gas", at one of the random stations we'd stopped at. He said that we could test filling up the balance of the tank with high octane Maverick gas (no ethanol). Would you believe that did the trick? All the car's symptom's disappeared (turned out it hadn't been shuddering upon brake, just shuddering in general). I completed my road trip without any issues and soon after went back to Gary's for a different test (discussed awhile back before all this went down for my aging car). They double checked the shady mechanic's work and said that they saw very little that needed addressing, and certainly nothing in the thousands. The car has driven fine since then. Anyway, highly recommend Gary's. They stand by their work!

Andrea Millar

I had Gary's Full Service replace the front tires on my MDX. The last place I used did not balance them properly, so my vehicle had a shimmy from the front end at highway speeds. Kerstin and Joe did a great job for me. I have new tires and no shimmy. I am very satisfied with the service I received.

Arch Stanton

We love Gary's Full Service Auto Repair. They always treat us fairly and get the job done right. Joe and Kirsten are always friendly, and we appreciate their honesty with different issues. We highly recommend visiting their shop if the need arises for an auto repair.

Rachel Sisler

I was recommended to Gary's by my Grandmother, and it turned out to be the most excellent choice I've ever made! The performance of my car has surpassed all expectations, thanks to their meticulous and trustworthy work. I extend my gratitude to the staff at Gary's for their exceptional service. I highly recommend them!

Elisa Clark

Joe and Kerstin are awesome! Joe has been my mechanic since I started driving. I am now 32 and they're the only people I trust with my Honda. I always feel safe driving my sons around because I know they really care. It helps that Kerstin always explains things so clearly.

Mollie Jo

We had an oil leak on the car. I needed service asap. I called the car dealer ship, they wouldn't even work on my car. They said it was to old. I found Gary's full auto service. They were friendly and were able to get me in right away. I was so grateful! They fixed the car quickly and I want to recommend them, for their great service, I will only go to them now! I really appreciate you both! Thank you so much! Birgit & Marty

Birgit Sullivan

Took only a few hours took do a full inspection and even fixed the problem(called me first) during that time I would definitely go again. Thank you!

Amy Roque

(Translated by Google) I apologize, I thought it was that business with another name. (Original) Les pido que me disculpen pensé que era ese negocio con otro nombre.

Federico Millán

My Mom passed away from cancer in January and she left me her car. I had been putting off the repair of the A/C in her car for awhile. I brought it in and they priced it lower than I expected. I was happy that it didnt cost me an arm and leg. They were very responsive and Joe, the mechanic who worked on my Mom's car has 20+ years experience. On the plus side it's a woman owned business. I am all about supporting our females out there who are trying to make a living.I highly recommend.

Veronica Rozales

My Grandmother referred me to Gary?s and it was the best decision ever! My car is running better than it ever has, and they are very thorough and honest with their work. Thank you to the staff at Gary?s! Highly recommended!

Michael Johnson

The only place I'll take my car. Edited to add: I didn't have time to leave a proper review with my first post, but they are absolutely the best mechanics around! Super friendly and able to answer all of my questions. Whenever I drop my xterra off, it's usually fixed the same day. I'm blown away by their quality. I'd give 6 stars if I could

Tyler Prescott

Amazing service! Incredibly honest and straight forward. They do an excellent job for the price! Saved me a bunch of money by resurfacing my brake rotors when the nearby dealership wanted to charge me for replacements! Five stars!

FinerBub

I love Gary?s! They are personable, helpful and you don?t feel pressured. After having negative mechanic experiences, I will never go to any other mechanic!

Kristen Evans

We live in Loveland and this is the only auto repair shop that we will take our vehicles to. They are refreshingly honest with estimates, diagnostics and prioritizing which things to take care of if your budget can?t do it all at once. The pricing is realistic, we felt it was reasonable for the high quality work provided. Plus they have a great staff and the most adorable shop dogs!

jeanette hayes

Knowledge, experience, and friendly. I have been going to Gary's for over 12 years now. No need for me to go anywhere else ?

Kathleen Vandom

Gary?s is the only place I will take my car in Denver. They are honest, dependable, and will make sure that you are taken care of. I even worked with them through my insurance and Gary?s made the process easier and maintained integrity throughout.

Libby Harris

Best auto repair shop experience of my life! Joe inspected my vehicle, gave me a very honest review, told me what I immediately needed, told me what I could have had done, and told me what could wait until later. Great prices, got me back on my road trip SAME DAY! Thanks for all the accomodations!

Megan Szypula

We love this place. They are always super accommodating and honest about what they can and can't do. We've taken our car here for a multitude of issues, from transmission and AC to a failed theft attempt that broke our ignition switch and even a squirrel infestation that chewed through 27 wires. Plus playing with doggos while waiting is more fun than a boring outdated magazine.

Tanis Smith

First time visit and so pleased to have found Gary?s Full Service Auto Repair. Honest, great communication, excellent work and faster than I expected. Thank you to Kerstin and Joe, owners of Gary?s full service auto repair.

Mike Morrissey

I took my car in a few weeks ago for some routine maintenance. They are friendly and helpful, they even looked the car over for me since it was a recent purchase. The evening I picked my car up it was snowing and one of the mechanics who was leaving helped me clean the snow off my car. To me this shows the quality of the staff they have and I greatly appreciate it.

Stephanie Lester

Joe and his wife are amazing! Fast and reliable service that I've recommended to everyone I know. And the new puppy is adorable! ?

Larry Cole

I desperately,needed a tire repaired. They took me same day?! Fast, friendly, quality work. Plus,the sweeeeresr house pup! ??

Benita Geer

I absolutely love taking my F-150 to Gary's Full Service. They are exactly the hometown auto service I was looking for. The team is laid back, but super professional. They're honest about the work needing to be done and fast to get the work done. Best of all though, the cost is reasonable. I've already recommended people to them and I will continue to do so.

Madeline Jordan

WOW, I feel like this level of honesty and quality is what is missing these days. I have been using Gary's for the last 3 years and they never stop impressing me. When I have a issue with one of my vehicles they are able to get it in quickly. I appreciate the full vehicle inspection that occurs but I don't feel pressure to fix stuff that is not necessary. In fact many times I have asked their opinion for the best direction to go for what we use the vehicles for and feel like I get an honest answer. I really enjoy speaking directly with the mechanic that is doing the work and not some shop supervisor that is giving me information 3rd hand. At Gary's I am often shown the difference in quality of parts they use and I am able to form my own opinion of what should be done. I recently moved 2 hours away and feel the commute to have Gary's maintain our vehicles is still well worth it. And if you are concerned about the bottom line, I have shopped around and in many cases Gary's is the lower price. I recommend you use this local shop and support local small business.

B S

I love the professional treatment I get from the whole staff. I would recommend them to everyone.

Pat Dorsey

Do good work

Van Van

Fair and courteous! Will be using them again.

Anita Murano

Very helpful and friendly. I am a repeat customer.

Ron Ingram

Gary?s did a great job with our transmission. Took care to keep us posted on the work being done. Helped us deal with our warranty as well. Will certainly call them next time!!

Robert Furlong

I have been around cars my entire life and can fix most things...until I can't. This shop was thorough and remained in contact throughout the entire process. They completely installed a new rear axle in my Jeep and it's running like new. No funny business, just what I needed and no fluff.

David Allen

Excellent service!

Donna Jaynes

Took a little longer than expected but they had trouble getting parts.

Sharon Harper

Best Mechanic I?ve found in a very long time!

Frankie Aranda

Good

Angelic Lockheart

I tried my hardest to get them to find an issue with my truck. Fortunately for me these are honest people and gave me the piece of mind I needed to know that my truck was operating as it should be. Gary's Full Service Auto Repair has a new dedicated customer.

Daryl

They do great work their the best

Anthony LaBate

They were very kind and willing to help install my windshield wipers I ordered online. When they didn't fit they found some and installed them for me. I was very grateful for their help. Everyone in the office was very nice and helpful as well. Thank you! I will visit again and recommend Gary's to others.

Roxanne Knutson

By far the best auto service small business I have ever used. I went because they were offering free oil service for children?s hospital employees during the pandemic. A few months later my heart went out. They were able to fix it for $600 less than the quoted price due less labor cost. They also called me several times after to see if the work was satisfactory. My tire was making a noise so they setup a ride along appointment. They fixed the noise within 10 minutes. Also everyone in the shop has been very pleasant and accommodating in person and over the phone. I will continue to highly recommend them to anyone that needs a car serviced.

Sean Jost

Fair prices, good work, staff took time to answer questions. Quoted prices were very accurate, and if a probkem or unexpected issue turned up, they were quick to let ne know so I could adjust my schedule or decide if I wanted to do more than originally planned. I received printed report of all systems checked & the results (down to a burned out bulb in a license plate holder), and maintenance recommendations with estimate. My story: I took my car in for oil change and diagnostic after a bad parking lot pothole experience which required a tow truck to extract my car (long story involving a dog). I also asked them to check radiator for leak, as I was losing coolant. They found a leak in the coolant circulation lines and tightened the connection. This leak had been present before I bought the car from my mom. She took the car in for alignment; that shop showed her leaking fluid (below where Gary fixed the coolant fluid leak); they told her the leak was from the rack & pinion for that wheel, and it needed to be repaired or replaced. She declined, since she drove very little, and planned to sell the car. Msyve there was a leak from the rack and pinion that healed itself, but I feel better about Gary's services after he checked and found only a coolant system leak.

AnnieLou - - (AnnieLou)

Gary's offered a free oil change for Frontline Healthcare workers. My car uses full synthetic oil so I assumed there would be some charge (since most offers don't include synthetic.) Not only was my oil change truly free, they inspected my car for a long list of things! They found my transmission fluid was low. Gary's topped it off AND checked for a leak. They oiled my door and hood hinges. This shop went above and beyond!!! I will definitely use them again.

Kymberli Wagner

Very professional! Even when they were super busy, they still took the time to assist me in what I needed. The woman I spoke with was very friendly and her voice extremely welcoming! I would recommend to everyone! :)

Sweet T

Excellent and friendly service. I know I can trust them for quality repairs.

Sanja Raejour

Friendly and helpful

Chris Roberts

Been coming to Gary for over ten years. I appreciate his honesty and quality service. I send my family and friends here because we know the job will be done right. They rock!

Akia Lynch